FAQ

Here are some of the common questions people ask us. If you'd like more information or don't see an answer to your question here, please get in touch here and we'll be happy to help you out, describe our signs, or explain our process.

Can you design something different for me?

Yes! We can make a fully customized design for you, incorporating your ideas into a completely unique sign. Just get in touch here and let us know what you have in mind.

How long will it take to receive my sign?

Your sign will be shipped within 1-2 weeks. You'll receive tracking information for your package as soon as your sign ships. Note that we won't start carving your sign until you approve the design proof that we send after you order. If you'd like to receive your sign as fast as possible, please make sure to keep an eye out for the proof, and review it and get back to us as soon as possible.

If you're interested in expedited shipping or have questions about when we can complete your sign, get in touch here.

Can you make a sign in a different color?

Yes! We can use whatever color you would like, and can color match most manufacturers colors and color systems. There may be additional cost for custom colors. Just get in touch here before you order and let us know what you have in mind. It's important to contact us about custom colors before you order; if you order a standard color there may be an additional cost to change the color for your sign.

Can you make signs in other sizes?

Yes! We can make any of our designs or custom designs in other sizes. Just get in touch here and let us know what you have in mind.

How can I hang my sign?

Most of our signs come standard with either a sawtooth hanger or with keyhole slots. The product pages indicate the standard hanging method for each design. We can also include screw holes, countersunk screw holes, picture wire, or eye hooks. If you'd like to use a different hanging method with one of our designs, just add a note to the custom text when ordering, or get in touch here to discuss the best mounting option for your intended location.

How will my sign be shipped?

We ship using USPS, UPS, and FedEx. The carrier used will depend on the size of the package and the destination. If you need expedited shipping or would like to use a specific shipping carrier, get in touch here and let us know what you need.

Can I use my sign outdoors?

Most of our signs can be used outdoors. The expected lifetime of any sign will be shorter outdoors. If you contact us here before ordering and let us know about how and where you plan to mount your sign we may be able to provide some advice about how to maximize its lifetime.

Wood signs: Wood signs with painted fronts can be used outdoors. Wood signs with stain colors may discolor when used outdoors. All wood signs may require regular finish reapplication when used outdoors, depending on weather and exposure. We recommend minimizing direct exposure to the elements when possible. If you plan to use one of our signs outdoors, let us know when ordering or send us a note before ordering, so we can provide appropriate care instructions. We may also suggest using a different type of hanging hardware, depending on your application.

PVC signs: PVC signs are very durable, resistant to rot and cracking, and will last many years outdoors. Minimizing direct sunlight and exposure to rain or snow will keep your sign looking it's best for longer.