Frequently Asked Questions
Here are some of the common questions people ask us. If you'd like more information or don't see an answer to your question here, please get in touch here and we'll be happy to help you out, describe our signs, or explain our process.
Can you design something different for me?
Yes! We can make a fully customized design for you, incorporating your ideas into a completely unique sign. Just get in touch here and let us know what you have in mind.
How long will it take to receive my sign?
Most signs ship within 4-6 weeks. You'll receive tracking information for your package as soon as your sign ships. Note that we won't start carving your sign until you approve the design proof that we send after you order. If you'd like to receive your sign as fast as possible, please make sure to keep an eye out for the proof, and review it and get back to us as soon as possible.
If you're interested in expedited shipping or have questions about when we can complete your sign, get in touch here.
Can I use my sign outdoors?
Yes! PVC signs are very durable, resistant to rot and cracking, maintenance-free, and will last many years outdoors.
Can you make a sign in a different size or color?
Yes! We can make any of our designs or custom designs in other sizes. Just get in touch here and let us know what you have in mind.
There may be additional cost for custom colors. It's important to contact us about custom colors before you order; if you order a standard color there may be an additional cost to change the color for your sign.
How can I hang my sign?
Most of our signs come standard with either eye hooks, keyhole slots, or screw holes, or with no mounting features if you will be adding your own or using adhesives. You can select the mounting style that works best for you when ordering.
We can also include mounting studs, straps, sawtooth hangers, picture wire, etc. If you'd like to use a hanging method that isn't listed as an option when ordering, get in touch here to discuss the best mounting option for your intended location.
How should I maintain my sign?
PVC signs don’t require any maintenance, but if you’d like to make it look its best you can clean it with a soft damp cloth. Stubborn dirt can be removed with a gentle soap. Once your sign is clean and dry, you can apply a small amount of liquid car wax to make it shine.
Should I apply polyurethane or other clear coats to my sign?
No, we don’t recommend applying any clear coat to your sign. The materials that we use will last much longer than a clear coat all by themselves. Polyurethane or other clear finishes will fail much sooner and are very difficult to remove or repair on carved signage.
How will my sign be shipped?
We ship using USPS, UPS, and FedEx. The carrier used will depend on the size of the package and the destination. If you need expedited shipping or would like to use a specific shipping carrier, get in touch here and let us know what you need.